Refund Policy
Last updated: July 2026 · Operated by SHIFT LLC
20-Day Money-Back Guarantee
Your satisfaction is our priority. We offer a 20-day money-back guarantee on all digital products purchased through our website (sendhtml.email) and related billing flows. If for any reason you are not completely satisfied with your digital purchase, you may request a full refund within 20 days of the purchase date—no questions asked.
How to Request a Refund
- Contact Us: Initiate your refund by contacting our customer support team at info@sendhtml.email or via the contact form. Please include your order number and, optionally, the reason for requesting a refund (not required).
- Processing Your Refund: Once we receive your refund request, we will process it within 7 days. The refund will be credited back to the original method of payment. Timing on your credit or bank statement can vary based on the policies of the payment provider.
We are committed to ensuring that our customers have a positive experience with our digital products. If you have any questions or require assistance, please contact info@sendhtml.email.
This policy is issued by SHIFT LLC.